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Who does what in a retrofit project?

Assessment, coordination, design and installation are different responsibilities. Naming them makes an enquiry clearer.

EPC Fast practical guide · Reviewed 7 November 2026

The assessment brief

Explain the home, existing evidence, known problems and intended outcome. If a scheme or another professional requested records, include the exact requirement. The assessment quotation should identify its output and intended recipient.

The wider project team

A coordinator or designer may use assessment information to guide later decisions. Do not assume those roles are included because the enquiry mentions retrofit. Ask who is responsible for options, design, sequencing and any required scheme processes.

The work on the building

Supply and installation are separate instructions with their own scope and responsibilities. Known defects, consent and ventilation considerations need to be addressed by the appropriate parties rather than left to assumptions about a product.

The outcome and evidence

An assessment does not secure funding or promise a final energy band. Agree what information is needed, how changes will be recorded and which party confirms later project requirements. Retain the original brief with the eventual outputs.

Before the next instruction

  • Property type and the reason for the retrofit assessment.
  • The requesting scheme, coordinator or installer, if applicable.
  • Known defects and available improvement records.
  • Expected record formats, recipients and deadline.

This guide helps prepare the enquiry. The actual property, assessment and applicable requirements still need consideration.

Read the relevant official guidance

Make the deadline useful to the team

Separate the preferred visit date from the date the finished report is required. Explain who provides access and whether the property is occupied. A realistic discussion of both dates is more useful than assuming that submitting a request reserves a same-day certificate.