EPC Fast practical guide · Reviewed 7 November 2026
Compare old and current equipment
Read the previous record and check what has been replaced, added or disconnected since then. Tell the team what is actually present rather than copy the old appliance count without checking.
Distinguish meters and appliances
The price form asks about both because they describe different parts of the instruction. Explain any shared cupboard or unclear labels and identify the unit being booked. More than one occupier can make a short address ambiguous.
Set the service boundary
A safety check and a boiler service are different jobs. Commercial equipment, LPG and shared plant also need explicit discussion. Confirm that the engineer’s registration categories fit the fuel and appliances being instructed.
Keep access and records organised
Agree the keyholder, occupier and relevant cupboard access before attendance. Keep the resulting record and follow the applicable landlord requirements for copies and future checks. Maintenance duties remain separate from the annual safety-check record.
Before the next instruction
- Meter count and a full appliance list.
- The previous record and available installation history.
- Appliance, meter and relevant flue access arrangements.
- Any communal plant, LPG or non-domestic equipment.
This guide helps prepare the enquiry. The actual property, assessment and applicable requirements still need consideration.
Read the relevant official guidance